South Cowal Community Enterprises Ltd

Salary: £10.90 per hour salaried post depending on hours agreed

Hours: 20 hours per week – other hours would be considered

Location: The Lido, 43 Shore Road, Innellan

Reporting to: Shop Manager

South Cowal Community Enterprises Ltd (SCCE) owns The Lido shop and Post Office in Innellan. We run it on behalf of the South Cowal Community who are our members.

We need a Shop and Post Office Assistant to join our team of managers and shop assistants.  The post is responsible to the Shop Manager.

The post is for 20 hours, but as we are restructuring we have the opportunity to fit hours to the right candidate or candidates, so encourage applications that offer more, or less hours.

We are moving to open winter hours and summer hours, therefore there may be more hours on offer in the summer.  We are looking for flexible, forward looking staff as we develop our services

Hours are allocated on a team basis to cover early opening, late shutting and weekends. Mostly you will be working at the same time every week.  It involves opening up and closing the shop and Post Office so needs accuracy and numeracy.  

We hope to recruit someone who is trained in Epos systems, IT and Post Office.  Full training will be provided if not. A Criminal Record check will be required.

The duties and person specification are on the next page. Further information about the organisation can be found at: www.southcowal.com

Application process

Applicants should send their CV and a supporting letter setting out how they meet the person specification to southcowalenterprises@gmail.com by 5pm on Mon 20th Feb 2023.

Interviews                          24th Feb

Queries?                           Phone Steve Yallop at the Lido,  01369 830 008

Shop and Post Office Assistant: duties
·        Prepare the newspapers for sale
·        Prepare food for sale
·        Open the shop / Post Office
·        Handling cash and credit card payments
·        Provide assistance to customers as required
·        Keep the shop well-stocked
·        Maintain covid, visual merchandising and food hygiene standards, a clean and tidy shop
·        Receive and check deliveries
·        Order stock when required
·        Serve at the Post Office counter
·        Comply with Post Office processes
·        Keep up to date with Post Office products
·        Know EPOS and be IT literate regarding use of word, excel, reports, attachements, filing
·        Communicate effectively with the Shop and Assistant Shop Manager, Committee and other shop staff
·        Be flexible and willing to learn new systems as we update and develop the shop
·        Complete other tasks as and when required
Person Specification
Excellent customer service and interpersonal skillsRetail / Post Office experience
High levels of numeracyDriving licence
Commitment to working in a community-owned businessIT skills
Ability to handle cash and credit cardsEPOS
Ability to work effectively in a team 
Good organisational skills 
Ability to learn and follow processes
Enthusiasm and flexibility